Called out to a home laptop owner in Milton Road today, the laptop was running extremely slowly and was very noisy too! Cleaned the insides of the laptop, and set about checking the state of the hard drive. The hard drive was indicating imminent failure so replaced it with a solid state drive which improved the spreed of the laptop no end! Checked for viruses, found a few but nothing malicious and removed them. Ensured that all of the latest Windows Updates were installed and updated any other applications and software which needed it. Clean up temporary files and the laptop was good to go!